Mermaid Concept
Mermaid works with human hair extensions secured by adhesive tape. We are one of the largest distributors in Latin America, and we brought an innovative policy to the hair extension market — a Quality Policy expressed through the Mermaid® Concept.
The best hair, the best method, the best version of the method.
Four pillars · one standard
The Mermaid® Concept
Transformative experience
Mermaid® knows that care is a synonym for quality, and that is why we look after the way we deliver our products. From touching the packaging to seeing the result in the mirror, becoming a Mermaid is also a renewal from the inside.
Product quality
Mermaid extensions are imperceptible to the eye and to the touch, built on an adhesive base that is extremely thin and pliable, yet ultra-resistant, hypoallergenic and antibacterial.
The Mermaid® adhesive tape method is the safest, fastest and most efficient available today — no knots, no hair loss. Maintenance is simple, and application does not depend on heat.
Application quality
We guarantee the best application because we invest in people. The specialists who work with Mermaid® extensions have security, quality and profitability behind them, anchored in a close and mutually promoting relationship.
We offer training and workshops to beauty professionals, plus a licensing model that turns the salon into a Mermaid® partner.
Sustained quality
We offer the products that extend how long the extensions last. For beauty professionals, products that make application and maintenance easier and raise the perceived value of the service.
For the client, daily care products that look after both the Mermaid® extensions and her own natural hair.
Privacy Policy
What we collect. When you submit the partner registration form we collect your name, company or salon name, professional profile, country/state, e-mail and phone number. When you place an order we also collect the billing, shipping and payment details required to fulfil it.
Why we collect it. Your data is used only to send you the wholesale price list, to contact you about a partnership, and to process and ship orders. We do not sell, rent or trade your information, and we do not use it for unrelated marketing.
Who processes it. Registration forms are delivered by FormSubmit. Orders, payments and store data are processed by Ecwid by Lightspeed and by PayPal, each under its own privacy policy. Shipping partners receive only the address data needed to deliver your order.
Your rights. You may ask us at any time to access, correct or delete the personal data we hold about you, or to stop contacting you. Write to marcelobalanco@icloud.com and we will respond within 30 days.
Cookies. This site uses cookies that are strictly necessary for the store and cart to function. You can block them in your browser, but parts of the store will stop working.
Terms of Service
Who we sell to. Mermaid Hair products are sold on a wholesale basis to salons, hair professionals, distributors and retailers. Registration and approval are required before wholesale pricing is released. We may decline or revoke an account that does not meet these criteria.
Pricing. Wholesale prices are confidential, are shared only with registered partners, and may change without notice. Prices are in U.S. dollars and do not include taxes or duties, which are the responsibility of the buyer.
Orders and payment. An order is confirmed only once payment has cleared. Accepted methods are shown at checkout. We may cancel and refund any order we cannot fulfil.
Shipping. Orders ship internationally. Delivery estimates are not guaranteed dates, and delays caused by customs or the carrier are outside our control. Risk passes to the buyer on delivery.
Returns. Hair extensions and adhesive bases are hygiene-sensitive goods. Unopened, unused product in its original sealed packaging may be returned within 14 days of delivery. Opened product can be returned only if it is defective. Contact marcelobalanco@icloud.com before returning anything.
Brand and content. The Mermaid name, the Original Mermaid® adhesive bases, and all text and images on this site belong to Mermaid Hair and may not be reproduced without written permission. Registered partners may use supplied brand assets to promote the products they carry.